Privacy Policy
Last Updated: January 26, 2026
PNW Exterior Cleaning (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services.
1. Information We Collect
We may collect personal information from you in the following ways:
Personal Information You Provide
- Name
- Phone number
- Email address
- Service address
- Any information you submit through contact forms, quote requests, scheduling tools, or text/email communication
Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on our website
This information is collected through cookies, analytics tools, and standard server logs.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our exterior cleaning services
- Respond to inquiries, quotes, and service requests
- Schedule appointments and communicate with customers
- Send service-related messages, including confirmations and reminders
- Improve our website, services, and customer experience
- Comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
3. Text Messaging and Email Communications
If you provide your phone number or email address, you may receive:
- Appointment confirmations
- Service updates
- Follow-up communications
Message and data rates may apply. You may opt out of text messages at any time by replying “STOP,” and opt out of emails by using the unsubscribe link or contacting us directly.
4. Sharing of Information
We may share your information only with:
- Service providers that help us operate our business (e.g., scheduling software, payment processors)
- Legal or regulatory authorities when required by law
All third parties are required to protect your information and use it only for authorized purposes.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Analyze website traffic
- Improve site performance and usability
You may disable cookies through your browser settings, though some features of the site may not function properly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of certain communications
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
PNW Exterior Cleaning
Email: levi@pnwexteriorcleaning.com
Phone: 702-771-8748